About Us

Founded on the principle of excellence over half a century ago, Madame Paulette has achieved the status of being the finest Custom Couture Cleaner in the world. We serve internationally-renowned Couture designers, retail establishments, celebrities, dignitaries, corporate executives and high-profile VIPs. This milestone has been achieved as a result of our dedication to service, unparalleled expertise and the attention to detail Madame Paulette imparts to each article entrusted to us by our clients.

Our History

Madame Paulette is a third generation story, with passion and dedication at the heart of it. In the early 1950’s, Noubar Mahdessian began working at his uncle’s dry cleaning business while attending school at night. An Armenian immigrant, with determination to own a business, Mahdessian quickly learned the trade and found great satisfaction in his work. In just a few years, Mahdessian purchased Madame Paulette from his uncle. His wife, Ann, soon joined him at the Madame Paulette store and together they slowly increased business and developed a loyal following. Almost 30 years later, their son John made a last minute decision to turn down a high-powered Wall Street job so that he could run Madame Paulette. John has always shared a passion for his family and their business and has expanded Madame Paulette’s services, advanced technology, and set his gaze on a bright future for the company that Noubar and Ann Mahdessian had built.

The Vision

Madame Paulette offers state-of-the-art, unrivaled cleaning services for clientele who expect the best. Whether cleaning a Chanel creation straight off the runway or restoring a Louis XVI chair, our team of experts use finely tuned techniques coupled with their pioneered technology for astounding results. Madame Paulette’s craftsmen and artisans are recruited from all over the globe, and their fine work is guaranteed, insured and bonded. Our dedication to our clients has developed Madame Paulette’s client roster into a who’s who of the fashion, bridal, and entertainment worlds. Apparel houses such as Hermes, Carolina Herrera, and Vera Wang; corporations including Bergdorf Goodman and Trump International Hotel and Tower; and high profile clients including Anna Wintour, Kelly Ripa, Barbara Walters, and Sting, all depend on Madame Paulette for superb care of their garments and Interior home textiles.

The Future

In 2021 Madame Paulette was acquired by ByNext to help provide Madame Paulette customers the best technology and quality while using the service.

Each year, the dry cleaning industry is faced with increasing challenges as designs become more intricate, and new, innovative fabrics are developed. This can present a variety of difficulties in the care and cleaning of textiles. Madame Paulette and its skilled team are equipped to meet these challenges, continuing to set the standards for its industry. Each item is meticulously cleaned, no matter how large or how small the job may be. Whether a client brings in a blouse that met a glass of merlot, or a family heirloom rescued from an attic, Madame Paulette’s unprecedented dedication meets the needs of all its valued clients